PORTFOLIO

Technical Communications

I manage end-to-end middle-of-the-funnel content to build customer trust and reach business goals:

• Just-in-time technical articles

• Deep-dive learning modules

• Social media campaigns

• Technical whitepapers

• And more!

Research & Reports

Research reports are the opportunity to look at the past to inform the future. My mixed-methods and UX research has informed strategy, cut time and spending for comms initiatives, while winning customer trust.

My sociolinguistic and pedagogical research, published or presented at international venues, won recognition and contributed to the science of language and education.

My forensic linguistic reports help inform justice.

Training, Skilling, Coaching

I enjoy sharing practical knowledge with peers and next generations in research-based innovative ways.

• ​I've founded and directed an International Coworking & Professional Development Lab for 100+ BAs, MAs, PhDs, and professionals from the Americas, Europe, and Africa.

• I've trained 200 college students through award-winning problem-based pedagogy, service-learning, and student-centered drama-based pedagogy.

• I've designed industry curricula and published online learning courses such as this one (avg. 800 page views per month).

Speaking & Invited Talks

I've stood in front of international researchers and education professionals, college students, indigenous and local communities, and digital global audiences. I enjoy sharing my knowledge through teaching, mentoring, networking, and community service.

• Sociolinguistic awareness in language coaching of relocating or remote workers (International Language Coaching Association)

• Tongues, culture, and truths with sociolinguist Valentyna Filimonova ​(Connected Communication)

• Windows 11 tips edition: January 2023 (Windows Community)